Appointments

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Consultations With a Doctor

Consultations with a doctor are made by an appointment only. These can be booked for the same day and also for up to two weeks in advance depending on availability.  

We only have limited available numbers of appointments available each day depending on numbers of clinicans available, once we are fully booked and you feel you need seeing today, we are now advising that you visit the Urgent Treatment Centre at Pontefract Hospital which is open 7 days a week 24 hours a day. 

You can make an appointment by telephoning 01977 668455 at 8am Monday to Friday. You can also call in at the surgery when the doors open at 8am. 

Automated check-in

When you arrive for your appointment, please try and check yourself in on the touch screen in the Reception area. It is simple to use (just put in the date and month of your birthday and it will 'arrive' you automatically)

Consultations with Practice Nurses

The practice nurses hold clinics daily, normally by appointment. These can be made in advance and they offer the full range of practice nursing services.

  • Ear Syringing
  • Removal of Sutures and Dressings
  • Blood and Urine test  (these are mainly carried out by the Health Care Assistant)
  • Long term condition Reviews
  • Immunisation

And many more..

Telephone Consultations

We can also offer telephone consultation with a doctor or nurse for patients whose problems may be dealt with over the phone. Reception will be able to arrange this for you.

Video Consultations

You can now be sent a link to set up a video consultation should the need arise, if you have access to a smartphone of computer.

Extended Hours

The practice has early morning appointments with a nurse or healthcare Assistant from 7.30am to 8am. These are Pre-bookable by appointment only.

Please note that the doors are locked to the general public and only patients who have booked appointments will be allowed in the surgery during these times.

Care Navigation

Care navigation enables improved access to primary care.

If patients are seen by the appropriate clinician or service this will reduce pressure on GPs, allowing them to see the patients that they need to see the most.

Effective navigation is a key element of delivering coordinated, person-centred care and support. Right care, right place, right time.

After consultations with a doctor and before Auto check in please.

Cancelling or changing an appointment

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. There are several ways to cancel:

  • During the day contact the surgery on 01977 668455
  • Using on line services
  • In person

If you need help when we are closed

When the surgery is closed there is still provision for patients to get advice and see a doctor if appropriate.

There is a full Extended Hours and Out Of Hours service available.

6pm to 10pm Monday to Friday and 9amto 3pm weekends & bank holidays

If your problem isn't an emergency please dial the surgery number and you will automatically be connected to GP CARE WAKEFIELD which is an extended hours service owned by all Wakefield GP Practices to cover the entire population of the Wakefield District when our surgeries close. 

After 10pm Monday to Friday and after 3pm at weekends and bank holidays please dial 111 and you will be connected to the NHS out of hours service which is free to landlines and mobile telephones. This service will then direct you to appropriate medical help.

Details of available Walk-in Centres can be found on our opening hours page

Call 999 in an emergency - chest pains and / or shortness of breath constitute an emergency.

 

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs

Home Visits

These are for patients who are too ill to attend the surgery only. Please try and call between 8am and 10am on 01977 668455 and the receptionist will take the relevant details from you. Please be prepared to answer a few questions regarding your medical problem, to help the doctor before he/she visits.

Home visits and health checks for housebound patients are available, and may also be carried out by a nurse. Other members of the practice team such as the midwife, district nurse or health visitor will give patients under their care details of how to contact them, should they require a home visit.

 

Not Registered for Online Services?

You can still use PATCHS to

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Travel vaccinations

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice

Training Practice

Nursing Students

There may be occasions when the practice also trains medical students. Consultations with medical students would normally be carried out under the supervision of one of the doctors at the practice, but if you would prefer not to be seen by a student please tell reception.