Please ring the surgery on 01977 668455 , do not come down to the surgery, all patients have to go through a triage system before attending the surgery if they need to be seen.
We are here to help you.
The NHS is doing things a little differently at the moment due to Coronavirus.
GP practices across Wakefield are working together to prioritise same day care and symptoms which might indicate serious illness. We ask that you do not come to the surgery in person unless booked in for a face to face appointment. You can contact us online for non urgent enquiries on firstname.lastname@example.org or by using the engage consult the link is on the website or by calling us on 01977 668455. We will then give you advice about what to do. A phone or video consultation with a GP, nurse or other healthcare professional will usually be booked for you as many problems can be sorted out this way. If you are booked for a confirmed face-to-face appointment with a doctor or nurse you may be asked to see them at a neighbouring GP practice to the one you would usually attend. This is to help the health service effectively cope with increased demand and suspected coronavirus (COVID-19) patients. We will always let you know the location at which you will be seen.
As we are dealing with more telephone and video consultations we are dealing with an increased number of phone calls. Avoid busy periods (8am to 12 noon) when contacting us about any non-urgent matters such as sick notes, prescription queries and routine check-ups. This helps us to prioritise our calls for those who have a same day medical problem. Online services may suit you instead of a phone call.
If a telephone appointment is made with a doctor or nurse, make sure that the receptionist knows your current phone number and any times you cannot answer the phone. If you are calling about someone else let the receptionist know. Phone again if things get worse.
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet. You can find out more about the services on offer by visiting www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
If you are not sure if you need urgent medical care use www.111.nhs.uk or phone 111 to find out. The 111 service can book you into the urgent care centre at Pontefract if this is what you need.
If it is not a life-threatening emergency and you don’t need immediate medical attention, other options should be considered before dialling 999 or visiting the Emergency Department.
Choosing the most appropriate place for care allows Emergency Department staff to help people whose lives are at risk and can also potentially save you a long wait.
Help your NHS by choosing the right healthcare option.
The NHS is here for you. To help you get seen in the right place, at the right time by the right healthcare professional you need to use the most appropriate service.
Many minor illnesses and injuries such as a sore throat, coughs, colds and small cuts can be treated in your own home with a well-stocked medicine cabinet and plenty of rest.
Pharmacists are trained medical professionals who can advise you on the best treatment for a range of common conditions. There are lots of pharmacies across Wakefield (find the closest to you here https://www.nhs.uk/service-search/find-a-pharmacy/) although some will be limiting the number of people inside to allow social distancing.
If you have an urgent medical problem and you’re not sure what to do, you can get help from NHS111. They are available 24/7 either by calling 111 or visiting 111.nhs.uk. They can also book you an appointment with a healthcare professional if you need one.
Your GP practice is still here to help but the way you access it has changed. You should contact the practice by telephone and your clinical team will make sure you get the right support. If you are then given a face-to-face appointment, precautions will be taken to ensure your safety.
Pontefract Urgent Treatment Centre (UTC)
The UTC is open 24/7, 365 days a year to treat people with non-life-threatening conditions. The service is run by GPs and specialist nurses. Book through NHS 111.
Emergency Department or 999
Pinderfields Hospital Emergency Department should only be used for critical and life-threatening situations.
Also call 999 if you have seriously harmed or injured yourself, find someone who has seriously harmed or injured themselves or you are unable to keep yourself, or other people, safe.
No visitors are permitted to stay with patients over 18 years of age. Patients under 18 years of age may be accompanied by one parent or carer only.
Exceptions may be made for patients who are critically unwell and require life support intervention whilst in the department.
Please remember to help other people by avoiding calling 999 or visiting emergency departments unless it really is necessary.
*In pharmacies, GP practices, Pontefract UTC and Pinderfields Hospital you should wear a face covering unless under three years old or you have a medical condition that prevents you from wearing a covering. This will help to keep everyone safe.
Remember if you have symptoms of coronavirus (COVID-19) you must not walk-in to your GP practice, pharmacy or hospital. If you need help in an emergency please tell the 999 call taker if you have coronavirus or symptoms of this, and mention this to paramedics on arrival.
Notice: We are receiving more and more calls from patients who have not yet received a letter confirming that they are high risk. Unfortunately we cannot give any definitive guidance to patients at this time around who should be placed within the highest clinical risk group as the guidance is changing daily.
A first extract (Phase 1) has been made centrally from our clinical systems to identify most patients in the highest clinical risk group. Those patients have already been sent a “high risk” letter direct from the central NHS team working on this. This was done towards the end of March 2020.
Further searches (Phase 2) are now being created to identify and extract from the clinical systems additional patients who were not picked up through Phase 1. We expect that these searches and further extracts will be completed at some point week commencing 13th April 2020. Following this letters will be sent to those patients directly from the central NHS team working on this.
We are aware that Secondary Care colleagues are reviewing patients across specific specialities and have been informing GP Practices of patients who should be sent a letter from the GP Practice and the reasons why they are identified as high risk. We will action these as and when we receive the instruction from Secondary Care with a letter being sent out from the Practice to each of the identified patients. An appropriate read code will also be added to the clinical system to highlight the patient as being high risk.
We understand that a number of patients have already self-identified as high risk via the Gov.uk website. As GP Practices we have been told that we will be sent details where any of our patients have done this so that these can be reviewed to determine clinically if any of those patients should be included in the highest clinical risk group. Where a patient is clinically felt to be in the highest risk group the Practice will send a letter to the patient confirming this.
These are the only asks of GP Practices at the moment and we have currently been asked to hold off identifying additional patients until the Phase 2 searches and process has been completed. We understand that that this is incredibly frustrating to patients however this is the process which is currently being followed.
Important information about the coronavirus (COVID-19)
The NHS in Wakefield and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.
If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.
Please do not book a GP appointment or attend your GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot go online.
During this time if you have any other medical needs please contact the surgery by telephone and your health needs will be assessed – this may lead to a face to face consultation if needed.
See Healthwatch Wakefield's directory of local and national support around Coronavirus
See the government's official Coronavirus information
IMPORTANT NOTICE REGARDING CHANGES TO THE APPOINTMENT SYSTEM
Due to the ongoing situation with Coronavirus, we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus.
In order to protect our patients and staff and we are asking our patients support with this.
What does this mean for you?
We are asking all patients not to attend the practice without prior agreement from a member of our clinical team. From Monday 16th March 2020 we want to minimise the number of patients attending the Practice for face to face appointments. This means that all patients are required to contact the practice by telephone to request an appointment, providing details of their need. A member of the clinical team will then phone you back to discuss your need, and wherever possible this need will be met over the telephone. If the clinician deems that you require a face to face appointment, you will be asked some screening questions to determine whether there is a need for a coronavirus assessment. If this is the case you will be asked to self-isolate for 7 days. If there is no risk you will be given a face to face appointment.
All pre-existing appointments are being reviewed by the clinical team. If it is deemed that your appointment is not urgent this may be cancelled and re-scheduled at a later date by the Practice. If the appointment needs to go ahead, wherever possible this will take place over the telephone. If your appointment is being cancelled or changed to telephone, our administrative team will contact you to advise you of this. If the appointment needs to be face to face you will be contacted prior the appointment and asked some screening questions to ensure it is appropriate for you to attend the Practice.
Access to the Surgery
Access to the building will be restricted to the patients who have been invited for an appointment by a Clinician.
Anyone who attempts to gain access to the surgery who has not been invited will be asked to leave the premises.
Only the patient with the appointment will be allowed into the building.
For children, only one parent/guardian will be allowed to accompany the child.
Paper requests for repeat prescriptions have temporarily been suspended, again to avoid the spread of the virus and you will not be able to collect your prescription from the surgery. We will electronically send the prescription to your nominated pharmacy.
To order a repeat prescription, please either:
• Telephone the surgery between the hours of 11:00 at 18:00
• Request online. If not registered please contact the surgery to register for online services.
• Email the request to: email@example.com
Remember to use the hand sanitiser provided when entering the building or wash your hands in the patient toilets.
Please remain courteous to our staff at all times, any incidents of verbal or physical abuse will result in removal from the practice list.
This is a very challenging time for us all and we would appreciate your co-operation during this period of uncertainty.
Our priority is the health and safety of all our patients and staff.
Welcome to Tieve Tara Medical Centre
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Read Our Access Policy
Domestic Violence and Abuse - Contact Details for Advice and Support
Consent for enriched information
Patients, when you go into hospital and are treated it make sense to share some further information with them to make sure you are treated correctly. Please contact the surgery to give your consent.
Your message is ready to be sent with the following file or link attachments:
Sharing Patient Records
Health A-Z - Conditions and Treatments Checker
Click here for more information on Cancer Screening
SHINGLES VACCINATIONS - 70 AND 79 YEAR OLDS
The practice will be also be giving the shingles vaccine this year to the patients who fall into the correct category (this is determined by date of birth). If you wish to know if you are in the group to receive the vaccine this year you can contact the surgery and we will let you know.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Access & Parking
The medical centre premises have been designed to accommodate the needs of the disabled and mothers with young children. There is a disabled toilet and baby changing facilities on your right as you enter on the ground floor. A disabled toilet is also located on the first floor which is accessible by lift or stairs. A disabled toilet and baby changing facilities can also be found in the health visitors and district nurses area.
There is ample car parking available at the medical centre; please do not park in the area designated for staff. If you have any difficulty with access please tell reception.
Walk-in-Centre: 47 King Street, Wakefield, WF1 2SY
If you have a minor illness or injury you can attend the Walk-in-Centre from 8am - 8pm 7 days a week. Tel: 0845 121 1023
NHS 111 Service
NHS 111 Is a new service that has been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help and advice fast, but it's not a life threatening situation. NHS 111 is a fast and easy way to get the right help, whatever the time. The service is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
How Information About You Helps Us To Provide Better Care
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone. This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything.If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet “How information about you helps us to provide better care”. More information can be found at www.nhs.uk/caredata
Download our practice leaflet
GP Publication of Earnings 2019/20
Accounts year end 31 March 2020
Report for Publication:
NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
All GP Practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Tieve Tara Medical Centre during the year ended 31 March 2020 was £ 24,220 before tax and national insurance. This is for 1 full time GP, 3 part time GPs and 2 locum GPs who worked in the practice for more than 6 months.
(Site updated 25/10/2021)